MODALITES D'ACCES

Le courriel de confirmation de réservation devra obligatoirement être présenté le jour de la prestation en caisse (imprimé ou sur smartphone), sans présentation de cette confirmation, LES POLINSONS ne pourrait être contraint à exécuter la prestation.

Il appartient au client de bien vérifier le contenu de ce courriel de réservation, et d’informer LES POLINSONS dès sa réception si un ou plusieurs éléments le constituant ne seraient pas ce qui avait été convenu ou commandé.

En cas de non réception de ce courriel de confirmation de réservation, il appartient également au client d’informer LES POLINSONS de la non réception.

ENTREES AIRE DE JEUX :

Les entrées sont d'une durée d'1h30 à 2h maximum (billet daté).

Chaussettes ou chaussons obligatoires

Les espaces Le Studio (parcours moteur) et l'Atelier des Artistes sont réservés aux ateliers. Ils peuvent être ouverts en libre accès de manière exceptionnelle lorsqu'il n'y a pas d'atelier ou d'anniversaire.

CONDITIONS GÉNÉRALES DE VENTE ET RÉSERVATION

La réservation n’est pas obligatoire mais recommandée pour s'assurer de la disponibilité, les places étant limitées. Si vous ne souhaitez pas réserver, nous vous conseillons de vous renseignez sur les horaires et disponibilités avant de vous déplacer.

Ces conditions générales sont applicables uniquement dans le cas ou aucune conditions particulières ne figureraient sur une devis ou récapitulatif de réservation spécifique. Dans ce cas, les conditions particulières prévaudraient au conditions générales.

Pour l'aire de jeux et les activités à l'unité :

Modification ou report de la réservation : jusqu’à 7 jours ouvrés avant la prestation.
En cas d'annulation avec une demande d'avoir, il sera appliqué une retenue de 8€ sur la vente.
En cas d'annulation avec une demande de remboursement, il sera appliqué une retenue de 10% de la vente (minimum de 8€).

En cas d'annulation (totale ou partielle), report (le changement de site ou d'activité est considéré comme une annulation/report) à moins de 7 jours de la prestation : le montant de l'acompte versé sera conservé par la société LES POLINSONS sans aucune contrepartie, les règles en vigueur que l'acompte représente pourraient être appliquées.

Le montant des acomptes peut varier en fonction des activités réservées.

Pour le Club des Polinsons (Périscolaire et extrascolaire), les anniversaires et événements privés, les activités en abonnement :

Modification ou report de la réservation (sous réserve de disponibilité) jusqu’à 1 mois avant la prestation (retenue de 8€ en cas d'annulation avec une demande d'avoir ou report et 10% de la vente en cas de demande de remboursement - minimum de 8€).

Pour toute modification impliquant un prestataire, une retenue pourra être appliquée en fonction des CGVs du fournisseur.

En cas d'annulation, la retenue sur le montant total attendu est de 25% à plus d'1 mois, 50% à moins d'1 mois, 100% à moins de 7 jours,

Pour le Club, les anniversaires et événements privés, des CGV spécifiques selon le format sont annexées à la confirmation et doivent être retournées signées pour acceptation. Règlement intérieur ici

Pour les ateliers :

Merci de vous reporter aux CGV spécifiques : https://lespolinsons.fr/wp-content/uploads/2022/06/Reglement-interieur.pdf

Il est enfin rappelé que certaines dispositions particulières peuvent amender ces conditions générales, lorsque celles-ci sont clairement exposées à l'écrit sur une commande, un devis, un récapitulatif de réservation ou un contrat de vente.

RESPONSABILITES

- Les enfants présents sont sous l’entière responsabilité et surveillance des adultes accompagnateurs.

- LES POLINSONS déclinent toute responsabilité, en cas de dommage ou accident

- Toute dégradation faite sera sous l'entière responsabilité de l'adulte accompagnant et pourra amener à des poursuites.

- LES POLINSONS déclinent toute responsabilité en cas de vol, de perte ou de détérioration d’affaires personnelles laissées dans l’établissement. Les affaires oubliées sont données à une association au bout d'1 mois si non récupérées.

","locale":"fr","created_at":"2026-11-08T22:41:59+01:00"},"cgu":{"id":2084,"attributable_id":"1ac454c0-fc18-11ea-b633-49851acf811a","attributable_type":"Venture","key":"cgu","value":"

QWEEKLE est l'outil de caisse et de réservation en ligne mis en place par LES POLINSONS

","locale":"fr","created_at":"2026-11-08T22:41:59+01:00"},"legal_terms":{"id":2085,"attributable_id":"1ac454c0-fc18-11ea-b633-49851acf811a","attributable_type":"Venture","key":"legal_terms","value":"

LES POLINSONS est la dénomination commerciale de la société SAS Froujols
RCS Versailles 888 609 260, SAS au capital de 15 000 €, Code APE 9321 Z
Siège social 51 avenue de Brimont, 78400 CHATOU
Etablissement 92 avenue du Général de Gaulle 92250 LA GARENNE-COLOMBES
contact@lespolinsons.fr, www.lespolinsons.fr

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